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Professional Development and Account Management

Professional Development & Account Management

Gain a solid understanding of how to build and retain customer relationships. Topics Include:

Principles of risk management
Account rounding and cross selling
Time management
Setting personal goals
Ethics

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This seminar is part of the Accredited Customer Service Representative (ACSR) program. Learn more about ACSR.

Registration Fee:
$104 per person

Delivery:
Self Study

Continuing Education:
6 General Credits