Professional Development and Account Management
Professional Development & Account Management
Gain a solid understanding of how to build and retain customer relationships. Topics Include:
- Principles of risk management
- Account rounding and cross selling
- Time management
- Setting personal goals
This seminar is Module 5 of the Accredited Customer Service Representative (ACSR) program.
ACSR Program Benefits
- Enhance profitability by managing a better book of business and avoiding E&O claims through a more comprehensive knowledge of insurance products
- Increase the ability to cross-sell products with a thorough understanding of client needs
- Improve overall efficiency with an increased confidence in capabilities and knowledge
- Develop customer loyalty by demonstrating higher levels of professionalism and customer service
Learn more about ACSR.
$104 per person
6 General Credits