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Designation Programs

pencils1.jpgYour staff can demonstrate their commitment to professional development by pursuing one of the many prestigious designation programs available through VIAA.

The following designation programs are offered by VIAA.

  • Accredited Customer Service Representative (ACSR)
  • Accredited Advisor in Insurance (AAI)
  • Agribusiness and Farm Insurance Specialist (AFIS)
  • Certified Insurance Counselor (CIC)
  • Certified Insurance Service Representative (CISR)
  • Construction Risk and Insurance Specialist (CRIS)
  • Certified Professional Insurance Agent (CPIA)
  • Management Liability Insurance Specialist (MLIS)


 

ACSRLogo.jpg Accredited Customer Service Representative Designation

This program is the IIABA's national customer service designation program. With more than 13,000 designees, ACSR is the nations largest and most prestigious program of its kind. Earning the ACSR designation takes hard work and commitment, and the results are immediate. ACSRs have more product knowledge, better selling and account rounding skills and are highly prepared to provide clients with outstanding service.

General Information about ACSR

  • The ACSR designation can be earned in Personal, Commercial, or Life and Health lines.
  • You may take the courses in any order.
  • Each course is followed by a one-hour exam.

Anyone may attend the courses and receive the CEUs without taking the exam. However, if you wish to attain the designation, you must pass each of the 5 exams for Personal Lines, 6 exams for Commercial Lines or the 5 exams for the Life/Health Designation.

Ethics requirement. The Institutes believe ethical decision making skills are essential to the practice of insurance. Starting January 2011, all designation program participants must complete either Ethical Guidelines for Insurance Professionals (for all programs except CPCU) or the CPCU programs Ethics and the CPCU Code of Professional Conduct. Both online modules are free.

ACSR Self Study - Students who are unable to attend live classes can take the ACSR as a self study program


AAI2_thumb.jpg Accredited Adviser in Insurance Designation

Receive your AAI designation after only 10 courses! The Accredited Adviser in Insurance designation program gives you an edge in the increasingly competitive insurance business.

What to gain from the AAI Designation:

  • Increase you commissions

  • Improve your insurance knowledge

  • Learn the language of underwriters

  • Develop more effective sales techniques

  • Serve your customers better

  • Improve Agency workflows

  • Learn how to avoid E&O claims

  • Earn continuing education (CE) credits for your license renewal

AAI Additional Information.  You make take the courses in an order and there is no time frame to earn the designation.  Each AAI Course is followed with an Exam.

Ethics requirement. All students must complete and pass either Ethical Guidelines for Insurance Professionals (for all programs except CPCU) or the CPCU programs Ethics and the CPCU Code of Professional Conduct. Both online modules are free.  Learn more and register now.


Agribusiness and Farm Insurance Specialist LogoAgribusiness and Farm Insurance specialist Designation

The Agribusiness and Farm Insurance Specialist (AFIS®) continuing education program was developed to provide an opportunity for insurance agents, brokers, customer service representatives, and in-house risk managers or insurance buyers to gain specialized expertise in agribusiness and farm insurance and risk management. Completing the AFIS certification will ensure that the agent, broker, underwriter, or insurance purchaser understands the most important insurance needs of agribusinesses and farms.  To obtain the AFIS certification, you must complete 5 specialized courses and then pass the corresponding on-line examination. After successfully passing all parts of the AFIS curriculum (with a minimum of 70% per exam) the student is awarded the designation.

The AFIS Certification Establishes Credibility and Dedication
The AFIS continuing education program was developed to provide an opportunity for insurance agents, brokers, customer service representatives, and in-house risk managers or insurance buyers to gain specialized expertise in agribusiness and farm insurance and risk management. Obtaining the AFIS certification will increase the competence, confidence, and credibility of insurance professionals who sell or underwrite insurance for agribusinesses and farms. Completing the AFIS certification will ensure that the agent, broker, consultant, or in-house risk manager or insurance purchaser understands the most important insurance needs of agribusinesses and farms. A client who buys insurance from an AFIS certification holder will know he or she is dealing with someone who is committed to the agribusiness industry. Agribusiness and farm insurance buyers who obtain the certification will have the knowledge to make wiser insurance and risk management decisions. Join the AFIS LinkedIn group, or search the AFIS Broker Directory.

AFIS Re-Accreditation
The core curriculum is composed of five basic- to intermediate-level insurance and risk management continuing education courses directly focused on the unique needs of agribusinesses and farms. Completing the core curriculum qualifies an individual to use the AFIS certification for 12 months. To maintain the certification, the AFIS certification holder must complete only 6 hours of AFIS continuing education credit every 12 months thereafter. Every third year, those 6 hours must be obtained by attending an Emmett J Vaughan Agribusiness Conference.


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Certified Insurance Counselor Designation

The Certified Insurance Counselor (CIC) Program is a nationally acclaimed continuing education designation program. Its' course content and practical application make it the most essential program for both agency and company personnel. The designation is earned by attending five intensive CIC Institutes: AGENCY MANAGEMENT, COMMERCIAL CASUALTY, COMMERCIAL PROPERTY, LIFE & HEALTH, PERSONAL LINES and passing the comprehensive essay examination that follows each institute. You have a period of five years to take and pass all five parts.  The state requires that all registrants attend a class in its entirety to receive continuing education credits (CEUs). Partial credit is not given for partial attendance. LATE ARRIVALS WILL NOT RECEIVE ANY CEUs.

Register Now


CISR-300x274.jpg Certified Insurance Service Representative Designation

The CISR program is a practical program that stresses the understanding and analysis of risks and exposures. A student should have a basic knowledge of insurance. The CISR program consists of 5 one-day courses that cover all phases of the CSRs daily work. They are as follows: Agency Operations, Commercial Casualty I, Commercial Casualty II, Commercial Property, Personal Auto, Personal Residential, Personal Lines Miscellaneous, Life & Health Essentials and Elements of Risk Management.

  • You must take 5 out of the 9 courses to earn your designation.
  • You may take the courses in any order. Each course is followed by a one-hour exam.
  • Anyone may attend the courses and receive the CEUs without taking the exam. However, if you wish to attain the designation, you must pass each of the 5 exams.


To earn the CISR designation you must successfully complete the program and pass the exams within three calendar years following the passage of the first exam.  The state requires that all registrants attend a class in its entirety to receive continuing education credits (CEUs). Partial credit is not given for partial attendance. LATE ARRIVALS WILL NOT RECEIVE ANY CEUs.

Register Now


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Construction Risk and Insurance Specialist Designation

The Construction Risk and Insurance Specialist (CRIS) program is a specialized curriculum focusing on the insurance and risk management needs of construction projects and contractors. Those who complete the program are entitled to display the CRIS certification to certify their knowledge of construction insurance and risk management and dedication to the industry. To obtain the CRIS certification, you complete 5 specialized courses on construction risks and insurance and then pass the corresponding on-line examination. After successfully passing all parts of the CRIS curriculum (with a minimum of 70% per exam) the student is awarded the designation.

The CRIS Certification Establishes Credibility and Dedication
The insurance needs of contractors are quite complex, and insurance generalists frequently make errors in designing programs for their clients. The CRIS program was developed by IRMI in response to concerns expressed by many contractors. Completing the CRIS curriculum will assure that the agent, broker, consultant, or in-house risk manager or insurance purchaser understands the most important insurance needs of contractors. The program also establishes the individuals commitment to the construction industry with a mandatory continuing education component focusing on construction risk and insurance. When dealing with a holder of the CRIS certification, a contractor will know that this person possesses at least a basic-to-intermediate understanding of construction exposures, insurance, and risk management techniques, and that the person is making an effort to stay on top of insurance industry changes and trends affecting contractors.

CRIS Re-Accreditation
Once you earn the right to use the CRIS certification you must engage in an ongoing continuing education process to maintain it. This involved obtaining 7 hours of approved construction risk and insurance continuing education credit during the 12 months following initial receipt of the certification and every 12 months thereafter. You may obtain this CE credit by attending approved CRIS courses or conferences or completing online CRIS courses.


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Certified Professional Insurance Agent (CPIA) Designation

The AIMS Society's Certified Professional Insurance Agent(CPIA) Designation is the first-of-its kind, hands-on, how-to training. These Seminars are designed to enhance the ability of producers, sales support staff and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce increased sales results immediately.

Benefits:

  • Enhance ability to efficiently create and distribute effective insurance programs.
  • Learn ways to increase sales
  • Broaden your organization's market reach
  • Learn to deliver customer derives that drives increased retention

Should I get my designation?

This program is recommended for intermediate or advanced agency staff including agents, brokers, agency  principals, producers, account managers and customer service representatives.

Designation Requirements

To earn the CPIA designation, candidates are required to participate in a series of three, one-day Insurance Success Seminars - Position for Success, Implement Success & Sustain Success.

Maintaining the CPIA Designation

After completion of the three Insurance Success Seminars you must attend an update every 2 years.  This update requirement can be satisfied through participation in any one of the three core Insurance Success seminars, participation in any one of the Advanced Insurance Success seminars, or by maintaining individual or group membership in AIMS.


MLIS CEManagement liability insurance Specialist Designation

The Management Liability Insurance Specalist (MLIS) program is program is composed of a specialized curriculum focused specifically on directors and officers (D&O) liability, employment practices liability (EPL), and fiduciary liability insurance.  Those who complete the program are entitled to display the MLIS certification to certify their knowledge of management liability insurance and risk management. To obtain the MLIS certification, you must complete 5 specialized courses and then pass the corresponding on-line examination. After successfully passing all parts of the MLIS curriculum (with a minimum of 70% per exam) the student is awarded the designation.

The MLIS Certification Establishes Credibility and Dedication
Management liability exposures and coverages are quite complex, and insurance generalists frequently make errors in designing programs for their clients. Thus, IRMI developed the MLIS program in response to concerns expressed by clients about the difficulty of determining whether their insurance agents, brokers, and other risk advisers have the specialized knowledge necessary to properly design and arrange their insurance programs. Completing the MLIS curriculum will ensure that the agent, broker, consultant, or in-house risk manager or insurance buyer understands the most important aspects of professional and management liability. The program also establishes the individual's commitment to the industry with a mandatory continuing education component focusing on professional and management liability insurance. When dealing with a holder of the MLIS certification, a buyer will know that this person possesses at least a basic-to-intermediate understanding of management liability exposures, insurance, and risk management techniques and that the person is making an effort to stay on top of relevant insurance industry changes and trends.

MLIS Re-Accreditation
Once you earn the right to use the MLIS certification you must engage in an ongoing continuing education process to maintain it.
To maintain the MLIS certification, you must obtain only 3 hours of approved professional or management liability insurance continuing education credit during the initial 12 months and every 12 months thereafter (generally one online course or a half day of seminar attendance).



Contact VIAA at viaa@viaa.org or 1-844-609-1481 with questions on the above programs.