E&O
E&O - Roadmap to Policy Analysis - Part I | 3 CE
Qualifies for 10% E&O premium discount with SwissRe!This
course is designed to guide experienced professionals step by step
through the process of reading policy language, applying a basic
coverage analysis to look for possible gaps in coverage, and
understanding advanced coverage issues. It will explain what to look for
in terms of wording, punctuation, and formatting, including the
negative and positive implications of specific wording. In addition, the
course will address E&O loss control issues and help the agency
look at ways to obtain and retain business. Understanding and Avoiding E&O Claims in an Independent Insurance Agency | 3 CE
Qualifies for 10% E&O premium discount with SwissRe!This course is oriented towards agency staff and begins with general comments to make them aware of what an E&O claim is, what typically causes a claim and then provides specific processes and procedures to follow in the agency’s daily operations to prevent E&O claims. 
E&O - Roadmap to Cyber and Privacy InsuranceQualifies for 10% E&O premium discount with SwissRe!Our world is changing and we as agents & brokers need to help our clients understand the need to protect their businesses as technology impacts exposures in order to do this, we need to understand the exposure and coverage. A business used to feel fully protected when they purchased Property, General Liability, Auto and Workers Compensation. A variety of emerging issues now require we pay special attention to exposures not adequately covered by the Business Owners or Package Policies. E&O Roadmap to Identity Theft, Red Flags, and Money LaunderingQualifies for 10% E&O premium discount with SwissRe!Personal Identity Theft Exposures: Personal Identity Theft Risk Management :
OTHER“Why Does My HO Policy Hate My Riding Lawnmower?” Personal Lines Policy Gaps and Exclusions | 2 CE
When
it comes to ISO homeowners or personal auto policies, many contain gaps
or exclusions clients may not even be aware of—until it’s too
late. This two-hour class examines everyday issues such as recreational
vehicles, who are insured, and business property.
Flood Program Overview – NFIP Then and Now | 3 CE
*Compliant
with FIRA §207 Basic Flood Insurance Course as published in the Federal
Register,/ Vol. 70, no. 169:9/1/2005; updated through 2015. In
this 3 hr. detailed course, agents will learn the history, products
& policies, general rules, claims process, and rating through the
NFIP which would allow agents to better inform their customers. They
will also receive clarification of the most recent and upcoming NFIP
changes. Agents will be better able to advise their insureds on the
intricacies of the flood insurance policy.
Covid-19 Litigation and Insurance Issues | 1 CEIn
early July 2020, the Insurance Journal reports, there was a decision
from a trial court in Michigan rejecting a restaurant’s claim under a
business interruption policy. The court’s ruling finds no “property
damage” as most BI policies define the phrase and notes that even if the
insured could overcome this hurdle, the claim would still be denied
under the virus exclusion in the policy. Industry insiders say it is a
sign of things to come; more favorable rulings for carriers are
anticipated.
This
hour-long seminar begins with a brief foray into the standard industry
forms on business income to set the stage for a discussion of the
Michigan decision and others like it.
A Little of This, a Little of That: New Threats and Possibilities in Commercial and Personal Lines Insurance | 2 CE
We cover a lot of ground in this session – five topics to be exact. But
when we are through, you will be better able to explain some of the new
exposures, policy issues and available options. You will also be more
at ease with the so-called “disruptors.”
Insight on Modern Day Cyber Exposures & Risk Mitigation | 2 CECan
your client survive a cyber-attack? Learn about the top two cyber
claims (using real-life examples), how coverage is triggered, and what
to look for in a cyber policy. After this seminar, you will be able to
effectively communicate why any business should purchase cyber insurance
in two minutes or less.
| ETHICS
Watch Your Six - A Half-Dozen Ethics Scenarios for Insurance Professionals | 3 CEFor
instructors as well as producers, the ongoing study of professional
ethics is a continuing education class struggle. By the very nature of
the subject, ethics classes run the risk of being filled with platitudes
or devolving into sermons. Platitudes and sermons do not make for good
attendee engagement, which ultimately hurts the effectiveness of the
class.
This
seminar uses a few minutes to make this point and to explain what
follows. The first hour is to demonstrate that professional ethics are
worth studying – and worthy of continuing education – and do have a few
objective characteristics to them. The hour concludes with a brief
review of how professional ethics is good in theory and often quite bad
in practice – it looks at the process of “moral disengagement” from an
Insurance Journal article.
The
second and third hours seek to engage the students by reviewing actual,
case-based situations to determine the best ethical resolution and
decide how the controversy could have been avoided. In each instance,
the scenario presented is based on a real case. Students receive a
“resolution” of the dilemma by the discussion of the outcome of the
case, but are also left to ponder some of the ethics quandaries that are
embedded in each situation.
Ethics - Creating a Winning Culture in the Agency | 3 CEEvery
organization has a culture, whether you realize it or not. The
question then becomes, does your team recognize, understand, and support
a developed culture. We will discuss the approaches to ethical
decision-making and how agency culture influences those decisions. We
will examine why teamwork is also critical not only for the agency’s
financial success, but their ethical success as well. We will discuss
Healthy v. Smart and how that will grow your organization. In addition,
we will look at how to maintain your agency culture with your remote
employees.
Ethics in the Insurance Industry | 3 CE
This
course will review of the foundations of ethical behavior, including
terms and definitions, ethical vs. legal behavior, and ethical
considerations for insurance agents. It will also review the steps
agencies can take as an organization to eliminate many of the causes
before they take place.
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