New Hire, Customer Service and Leadership Training

At VIAA, weve long championed the concept of hiring for aptitude and attitude than training for technical expertise. 

Online learning is an ideal way to fit basic coverage knowledge,  business skills and leadership education into the workday. VIAA has teamed up New Level Partners to offer an interactive, cost-effective, on-demand training program.  Audiovisual exercises and knowledge checks provide an interactive learning experience giving the new hire a jump-start in the industry.

With a variety of programs to choose from, you should have no problem finding a course to meeting your new hiring needs. On average each course within a curriculum is 30-40 minuties in length.  Once purchased, each package provides access to the curriculum for four months.

Access the New Hire Training Portal

Preparing for State Licensure

Preparing for and passing the state licensing exam is not easy. It takes education and preparation to be successful. A VIAA, we offer different options to help, based on your needs and timing. 

NEW!   Remotely Proctored Licensing Exams now available in Vermont 

The Vermont Department of Financial Regulation and Prometric are pleased to announce the availability of the Vermont Insurance exams via Remotely Proctored testing using Prometric’s ProProctor™ application.  

You may schedule remotely proctored for your Vermont Insurance exams. To schedule, candidates should the contact the Prometric Contact Center using the state’s toll-free number 800.868.6113 between 8 a.m. and 9 p.m. (Eastern time), Monday through Friday.  At the end of the call, you will receive a confirmation number for your appointment and will receive an email confirmation with instructions. Record and keep this confirmation number for your records as you will need it to launch your exam.  

Annual Property & Casualty Exam Prep School

VIAA offers a three day Pre-Licensing School for the Property & Casualty Producer License Exam. It is offered annually and provides a hands on review of what's most important in the exam. We are glad to hold the pre-licensing school on other dates throughout the year upon request. A minimum of ten students is required to hold the course.

Register for VIAA Exam Prep Course

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Self-Study Tools & Packages

Property & Casualty | Life & Health

To pass your Property & Casualty or your LIfe & Health licensing exam, VIAA has created a comprehensive study package to ensure that you are completely prepared on test day. The online training program features multiple study tools to ensure you pass your exam on first attempt.  Printed study guide included.

Study 24/7 with ExamFX Interactive Learning Portal, access streamlined exam-specific content and reinforce your new knowledge through multiple quizzes and simulated exams. The ExamFX learning portal is designed to present you with only the information you need to pass your licensing exam Guaranteed!

• Online Learning Portal
• Chapter Quizzes
• Simulated Exam*

*Online access valid for 60 days from date of purchase. 

Order Self-Study Packages

Need More Help?

VIAA can customize a licensing prep alternative to meet your agency's needs. Whether it's an in house program, training for a cluster of agencies of finding just a little extra help for someone struggling, we're here to help.  Contact the VIAA office at (802) 229-5884 to learn what we can do for you.