
Agenda
Wednesday, September 30:
| Time: | Detail | Location |
| 12:00p-1:00p | Lunch | Atrium |
| 1:00p-4:00p | CE Session Ethics in Property & Casualty Insurance Presenter: Mark Male, MLIS 3 CEs Pending Explore the ethical responsibilities insurance professionals face in their everyday interactions with clients, carriers, and industry partners. This session will examine professional standards, ethical obligations, and the role of sound judgment in navigating real-world situations in the property and casualty insurance industry. | Diamond Ballroom |
| 4:00p-6:00p | Welcome Reception | Emerald I & II |
Thursday, October 1:
| Time: | Detail | Location |
| 8:00a-9:00a | Breakfast | Emerald Promenade |
| 9:00a-10:40a | CE Session Hot Topics in Insurance: Industry Roundtable 2 CEs Pending Join company representatives for an interactive roundtable exploring timely topics, trends, and challenges impacting the insurance industry. Each representative will lead a focused discussion, giving attendees the opportunity to hear different perspectives, ask questions, and engage in meaningful conversation about the issues affecting agencies and the industry today. | Emerald III |
| 10:40a-11:00a | Exhibitor Break | Emerald I & II |
| 11:00a-12:00p | CE Session Liability Loss Control Fundamentals for Insurance Producers Presenter: Greg Dunphy, CPCU, ARM, AIDA, Loss Control Manager, Vermont Mutual Insurance Group 1 CE Pending Learn how to recognize common premises liability hazards and help clients reduce their exposure to loss. This session will explore practical loss control considerations including slips, trips and falls, parking areas, sidewalks, lighting, and other property hazards that insurance professionals may encounter when working with commercial clients | Emerald III |
| 12:00p-1:30p | Lunch & VIAA Awards | Diamond Ballroom |
| 1:30p-2:30p | CE Session AI in Insurance: Trends, Tools & What’s Ahead – Todd Dailey 1 CE Pending Explore how artificial intelligence is changing the insurance industry and what it means for agencies today. This session will look at emerging AI tools, practical applications, opportunities, and challenges while helping insurance professionals better understand how AI can support their work and their clients. | Emerald III |
| 2:30p-3:30p | Exhibitor Break | Emerald I & II |
| 3:00p-4:00p | CE Session – AI in Action: Hands-On Workshop – Todd Dailey 1 CE Pending Move beyond the conversation and put AI to work. This interactive workshop will give attendees the opportunity to explore practical AI tools and learn how they can be used for everyday agency tasks, from improving communication and creating content to streamlining workflows and increasing efficiency. | Emerald III |
| 4:00p-5:00p | Exhibitor Reception | Emerald I & II |
| 5:00p-9:00p | Dinner & Entertainment | Diamond Ballroom |
Friday, October 2:
| Time: | Detail | Location |
| 8:30a | Grab and Go Breakfast | 252 Tavern Veranda |
Featured Speakers

Todd Dailey is President & COO of Insurance Management Group and founder of Premium Logic, a data and analytics firm serving independent agencies. A former Director of Technology at Liberty Mutual Insurance, Todd brings two decades of experience at the intersection of technology and insurance.