Agenda

Wednesday, September 30:

Time: DetailLocation
12:00p-1:00pLunchAtrium
1:00p-4:00pCE Session
Ethics in Property & Casualty Insurance
Presenter: Mark Male, MLIS

3 CEs Pending

Explore the ethical responsibilities insurance professionals face in their everyday interactions with clients, carriers, and industry partners. This session will examine professional standards, ethical obligations, and the role of sound judgment in navigating real-world situations in the property and casualty insurance industry.
Diamond Ballroom
4:00p-6:00pWelcome ReceptionEmerald I & II

Thursday, October 1:

Time: DetailLocation
8:00a-9:00aBreakfastEmerald Promenade
9:00a-10:40aCE Session
Hot Topics in Insurance: Industry Roundtable
2 CEs Pending
 
Join company representatives for an interactive roundtable exploring timely topics, trends, and challenges impacting the insurance industry. Each representative will lead a focused discussion, giving attendees the opportunity to hear different perspectives, ask questions, and engage in meaningful conversation about the issues affecting agencies and the industry today.
Emerald III
10:40a-11:00aExhibitor BreakEmerald I & II
11:00a-12:00pCE Session
Liability Loss Control Fundamentals for Insurance Producers
Presenter: Greg Dunphy, CPCU, ARM, AIDA, Loss Control Manager, Vermont Mutual Insurance Group
1 CE Pending

Learn how to recognize common premises liability hazards and help clients reduce their exposure to loss. This session will explore practical loss control considerations including slips, trips and falls, parking areas, sidewalks, lighting, and other property hazards that insurance professionals may encounter when working with commercial clients
 
Emerald III
12:00p-1:30pLunch & VIAA AwardsDiamond Ballroom
1:30p-2:30pCE Session
AI in Insurance: Trends, Tools & What’s Ahead – Todd Dailey
1 CE Pending
 
Explore how artificial intelligence is changing the insurance industry and what it means for agencies today. This session will look at emerging AI tools, practical applications, opportunities, and challenges while helping insurance professionals better understand how AI can support their work and their clients.
Emerald III
2:30p-3:30pExhibitor BreakEmerald I & II
3:00p-4:00pCE Session – AI in Action: Hands-On Workshop – Todd Dailey
1 CE Pending
 
Move beyond the conversation and put AI to work. This interactive workshop will give attendees the opportunity to explore practical AI tools and learn how they can be used for everyday agency tasks, from improving communication and creating content to streamlining workflows and increasing efficiency.
Emerald III
4:00p-5:00pExhibitor ReceptionEmerald I & II
5:00p-9:00pDinner & EntertainmentDiamond Ballroom

Friday, October 2:

Time: DetailLocation
8:30aGrab and Go Breakfast252 Tavern Veranda

Todd Dailey is President & COO of Insurance Management Group and founder of Premium Logic, a data and analytics firm serving independent agencies. A former Director of Technology at Liberty Mutual Insurance, Todd brings two decades of experience at the intersection of technology and insurance.