FAQS/VT Licensing Info

VIAA is committed to being with you every step of your continuing insurance education journey. From fulfilling CE requirements and accessing transcripts to exploring our on-demand webcasts, this page is your go-to resource for continuing education.

License Requirements

Upon a producer’s license renewal and every renewal thereafter, a producer must complete 24 hours of approved continuing education courses during the preceding two years. Of the 24 hours requirement, no more than six credits may come from credit categorized as Agency Management.

All licensed agents are required to take a 3-hour Flood Course (one time requirement – if you have already taken it then you are all set, but if you are newly licensed you will need to take the 3-hour requirement.)

All licensed agents are required to take a 3-hour Ethics Course every two years. To meet these requirements, producers must take courses approved for Vermont Insurance Continuing Education (See the CE Calendar for eligible classes.)

The continuing education requirements do not apply to an agent or broker until after the first renewal or first eligibility for renewal of their license.

For more detailed information regarding continuing education, use the links below:

Department of Financial Regulation – Licensing Department

Prometric – This site helps individuals plan for their producer license and offers exam outlines.

Look up Education Transcript – www.statebasedsystems.com

  1. Click on Look Up Education Course/Credits
  2. Click on Continuing Education Transcript Inquiry
  3. Select Vermont
  4. Type in agent license number and last name

Print Agent License – www.statebasedsystems.com

  1. Click on More Services under Quick Start for Agents and Agencies
  2. Click on Print a License
  3. Type in Last 4 digits of SSN, Last Name, Licensing State and License Number

Renew Agent License – https://nipr.com/

You may only renew your license during the renewal period. The license term is April 1 to March 31 of odd years. The department will send out renewal notices for existing licensees at the beginning of the odd year. Note: license fees are not prorated, and the license term is fixed, regardless of time of application.

Resident and Non-Resident Adjuster/Individual type licenses expire on March 31 and include Producer, Limited Lines Producer, Title Producer, Business Entity, Limited Lines Business Entity, Managing General Agent, and Bail Bond Agent.

  1. Choose renew your license; 
  2. Enter your resident state; and
  3. Enter your resident state license number.

Note: DFR does not send out a renewed license. A licensee can confirm that their license has been renewed or issued, by checking their License Status. Here you can print a copy of your license information for your records at no cost. The department does not require a licensee to possess a paper copy of their license.

Other License Requirements

Nonresident Licensure
A nonresident Vermont producer is deemed to have satisfied the CE requirement if they are in good standing in their state of residence.

Vermont Resident Producers Licensed in Other States
Resident producers who need to show compliance with Vermont CE requirements for nonresident licensing will be able to demonstrate CE compliance to other states or districts by the same means currently used to confirm licensure.

Course Completion
Course Providers are required to provide you with a course completion certificate within 20 days of your successful completion of an approved course. A course completion certificate is your proof of completion of the required courses. It is your responsibility to acquire, retain and safeguard them for the current and preceding CE review periods. The Department has the right to request your course completion certificates to verify your attendance and successful completion of approved CE courses.

Consequences of Failing to Meet Your CE Requirement

Your license will not be renewed if:

1. You failed to request an extension and did not satisfy the CE requirement; or Your license will be suspended if you requested an extension and have not satisfied the CE requirement by the end of the extension.

2. If your license is non-renewed for failure to complete your CE requirement, you must submit a new NAIC Uniform application, a $30.00 application fee and a $30.00 license fee. You will also need to attach copies of your CE compliance certificates from the previous CE period. Since company appointments held under the previous license would have been terminated, the producer must make a request to the appointing company to apply for new appointments as well.

We are going green when we can! CE Certificates will be generated automatically within 15 business days after a class.

To review your Transcript;

Option 1: Check your continuing Education Transcript on SIRCON.

Follow these steps: 

  1. Click on Continuing Education Inquiry
  2. Choose Vermont from the Drop Down Menu
  3. Enter your License Number and Last Name, hit the submit button
  4. Your Continuing Education Transcript will appear on the screen. Scroll down to the Courses Section to verify your credits

Option 2: For additional assistance with CE Certificates please call Sarah at 1.844.609.1481.

Frequently Asked Questions

1. When does the CE review period begin and end?

The license term is April 1st to March 31st of odd years. The Department will send out renewal notices for existing licensees at the beginning of the odd year. Note, license fees are not prorated, and the license term is fixed, regardless of time of application.

2. Who is required to comply with the CE requirement?

Generally, all producers who were licensed at the beginning (April 1) of the review period must satisfy the CE requirement. The CE requirement does not apply, however, to a producer until after the first renewal or first eligibility for renewal of the license. In addition, limited line representatives/agents, including title insurance, travel accident, and travel baggage insurance, are not subject to the CE requirement.

3. Do the current lines on my license determine which courses I must take?

No. Credits do not apply to specific lines of insurance.

4. How many credit hours must I earn?

Resident producers licensed as of April 1, 2009, must earn a minimum of 24 CE credit hours each review period. Of this total, a maximum of six credit hours can relate to insurance agency management in one review period. Any producer licensed for property and casualty have a one-time requirement to take a three-hour course on the National Flood Insurance program. All producers must complete at least three credit hours from courses categorized as Ethics. Flood and Ethics credit hours are included in the Producer’s 24 total credit hours and not in addition to.

5. When must I comply with the state’s CE requirement for this review period?

All producers should have completed their CE requirement by March 31st, however this requirement does not apply to a producer until after the first renewal or eligibility for Renewal of the license. For example, if a producer is newly licensed effective October 1, 2008 they would not have to satisfy the CE requirement until March 31, 2011.

6. May I receive an extension to complete CE requirements?

For good cause shown, the Commissioner may grant an extension of up to six months. In order to request an extension, you must submit a “Request for Extension” form (attached) to the Department by March 31st. The Department must receive all “Request for Extension” forms by the close of business on March 31st. The extension does not reduce the credit requirement for the following review period. If a producer is not CE compliant at the end of the extension, Vermont law requires the Commissioner to suspend the producer’s license.

7. If I earn more than the required number of credits this review period, may I use the extra credits in the next review period?

No. You may not carry credits over from one review period to the next.

8. May I receive credit for taking the same course twice in the same review period?

No, not if you have already received credit for the course during the review period. However, you may retake the course in the next review period and receive credit. Students attending classroom courses to prepare for a professional designation may receive classroom credit hours or credit for passing the exam, but not both. (Classroom credits are applied to the review period in which the course is completed. Self-study credits are applied to the review period in which the examination is passed).

9. Is a separate CE requirement imposed for each line of authority I am licensed in?

No. The (24) credit requirement applies to all producers regardless of their lines of insurance.

10. May I earn credit for teaching an approved CE course?

Yes. Instructors of approved CE courses will earn the same number of credit hours for instructing as the students receive for successfully completing the course. Credit for teaching is subject to the rules regarding duplicate courses within the same licensing period as outlined in the answer to question 9.

11. Am I required to report my CE credit hours?

No, the provider who offers the course will report the producer’s credit hours through Compliance Express. However, a producer shall maintain a record of credit hours for the current and most recently completed licensing periods by retaining the original course completion certificates, and must be prepared to demonstrate compliance with continuing education requirements at the commencement of the license renewal process.

12. How will I know when I have earned enough credits to reach compliance?

Each course completion certificate will indicate the credit hours received for that course. The producer must accumulate a total of 24 credit hours in order to be in compliance with their continuing education requirement. Each producer is responsible for tracking his/her own CE credit hours. A producer can check their CE credits on the Sircon Web site: www.sircon.com.

14. Who should I notify if my address changes? The Department or Prometric?

Send all address changes to the Department. Prometric does not process address changes. You must inform the Department in writing within 30 days of a change in your mailing, residential or business addresses.

15. What happens if I fail to satisfy the CE credit requirement by the end of the review period?

If you have not satisfied the CE requirements by March 31st, and have not received an extension, the Department will not renew your insurance producer license. If you received an extension and did not satisfy the CE requirement by the end of the extension period, the Department will suspend your license. Be aware that if the Department suspends or does not renew your license for failure to satisfy Vermont CE requirements:

16. If I request an extension, how are excess credits earned during the extension handled?

If you are granted an extension from the Department to complete your CE requirement, the Department will not split course credits for a course completed during that extension period. Credits may not be carried over from one review period to the next.

Vermont Department of Financial Regulation
Licensing Section – CE
89 Main Street, Drawer 20
Montpelier, VT 05620-3101

Grievance and Appeals Process

If you feel any decision by the Prometric relating to CE has been unfair or incorrect, you may appeal the decision. Your first action is to send a letter to Prometric describing your complaint and the relief you are seeking. Include your full name, residential address, and daytime telephone number. Prometric will attempt to resolve the issue through written or phone communication. Prometric’s address is: Prometric, Attn: Vermont CE, 1260 Energy Lane, St. Paul, MN 55108

If you are dissatisfied with Prometric’s response, you may appeal directly to the Department. Again, your appeal should be in the form of a letter describing the problem and your desired solution, including the personal information described above. Contact the Department through the following address: Vermont Department of Financial Regulation, Licensing Section – CE, 89 Main Street, Drawer 20, Montpelier, VT 05620-310