Celebrating the 2026 VIAA Award Winners

R-L: Kerri Surridge, Lorriane Cofran, Jill Gramling & Deb Bissell

The Vermont Insurance Agents Association is proud to congratulate the recipients of the 2026 VIAA Awards, recognizing four outstanding professionals who exemplify the dedication, service, leadership, and commitment that make Vermont’s insurance community so strong.

Presented during the 2026 VIAA Annual Convention, these awards celebrate individuals who make an impact not only within their organizations, but also among their colleagues, clients, and communities.

Community Service Agent of the Year

Jill Gramling | Woodstock Insurance

The Community Service Agent of the Year Award recognizes an insurance professional whose commitment extends well beyond the workplace. Congratulations to Jill Gramling of Woodstock Insurance for her dedication to serving her community and making a difference in the lives of others.

Customer Service Agent of the Year

Lorraine Cofran, CIC, CRIS, CISR | NFP

Exceptional customer service is at the heart of the independent insurance industry. Lorraine Cofran of NFP was recognized for her commitment to clients, professionalism, and the high level of service she brings to her work every day.

Young Agent of the Year

Kerri Surridge, AAI, CPIA, CRIS, MLIS | Kerri Surridge Insurance Agency

The Young Agent of the Year Award celebrates an emerging leader who is helping shape the future of Vermont’s insurance industry. Congratulations to Kerri Surridge for her leadership, professional achievement, and commitment to the independent agency community.

Company Representative of the Year

Deb Bissell | Liberty Mutual Insurance

Strong relationships between agencies and their company partners are essential to our industry. Deb Bissell of Liberty Mutual Insurance was honored for her outstanding partnership, support, and dedication to Vermont’s independent insurance professionals.

Congratulations to Our 2026 Honorees!

VIAA is fortunate to have so many talented and dedicated professionals working throughout Vermont’s insurance industry. This year’s award recipients represent the very best of that community through their service, leadership, professionalism, and commitment to others.

Please join us in congratulating Jill Gramling, Lorraine Cofran, Kerri Surridge, and Deb Bissell on this well-deserved recognition.

Congratulations to the 2026 VIAA Award winners, and thank you for everything you do to strengthen Vermont’s insurance community!