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Covid 19 Response


Effective Immediately

All In-Person CE classes are suspended until further notice We are rescheduling all live classes to virtual classes. VIAA is glad to issue a credit for future classes for those not able to attend the new virtual class presentation.
All face-to-face meetings will transition to teleconference
Any scheduled meetings will take place as scheduled however by conference call. If you have a meeting already on the calendar, you will receive call-in instructions in advance of the meeting.
Staff will be accessible and available electronically and by phone at 802-229-5884.
We are discouraging employees to work at the office unless absolutely necessary. With our internet-based phone system, if you leave a voicemail with any employee, they will receive it. Likewise, all emails will be responded to as they normally are as employees have email access from home.
Staff will continue to be readily accessible and available to assist members for normal business inquiries and assistance - electronically. Each employee has access to emails and voicemails. This practice will continue for the next several weeks as we adhere to mandates from the state and federal level. Thank you for your understanding and we hope everyone stays safe during this national public health crisis.

Staff Listing Emails

Mary Eversole General Inquiries, Membership, Big I Programs

Helen Collins
E&O, Cyber Liability
Sarah Ribera
Education, CE


Vermont Department of Financial Regulation - Provides guidance on issues impacting Vermont Policyholders

Big I COVID-19 Resources Provides resources on insurance issues and workplace issues

Vermont Emergency Management Links to Governor Scott's Executive Orders

Vermont Department of Health 
What you need to know about COVID-19

Vermont Agency of Commerce 
Recovery resources for businesses, communities and individuals